FinnyPi CRM Platform

All-in-One CRM, Built on a Proven Engine

FinnyPi CRM is powered by an industry-leading platform used by agencies and businesses worldwide. You get the full power of the underlying CRM — pipelines, automation, conversations, reporting — with our configuration, strategy, and ongoing support layered on top.

• Hosted, maintained, and supported by our team.

• No separate CRM contracts, servers, or plugins to manage.

CRM dashboard overview Replace this image with your main dashboard screenshot

Built for Your Entire Customer Journey

From the first click to long-term retention, FinnyPi CRM centralizes your marketing, sales, and service operations in one place — without duct-taped tools or messy spreadsheets.

Capture

Turn traffic into leads automatically.

  • Web forms, funnels, and landing pages
  • 2-way SMS, email, call tracking, and webchat widgets
  • Instant lead routing rules by source, service, or territory

Nurture

Never let a lead slip through the cracks.

  • Multi-step SMS & email follow-up campaigns
  • Ringless voicemail drops and forced calls
  • Smart automation based on behavior and status

Close

Keep your pipeline organized and moving.

  • Drag-and-drop deal pipelines and stages
  • Task management and sales workflows
  • Centralized notes, files, and call logs per contact

Retain

Stay in front of your best customers.

  • Reactivation campaigns and win-back offers
  • Reputation management and review requests
  • Memberships, subscriptions, and ongoing nurture

Unified Conversations Inbox

View texts, emails, calls, and social messages in a single, organized thread for each contact. No more jumping between apps or losing context halfway through a conversation.

  • • 2-way SMS, email, and call logging in one place
  • • Assign conversations to team members with clear ownership
  • • Use templates and snippets to respond faster and consistently
  • • Optional webchat widget that routes chats into the same inbox
Unified conversations inbox
Deal pipeline and opportunities

Visual Pipelines & Opportunities

Keep every lead and deal exactly where it belongs. Drag and drop opportunities through your stages, track projected revenue, and always know what needs attention today.

  • • Custom pipelines for each offer, location, or department
  • • Deal values, close probabilities, and expected close dates
  • • Automatic stage changes triggered by workflows and actions
  • • Simple views for owners, managers, and admins

Automation That Works Behind the Scenes

Replace repetitive manual tasks with reliable workflows. Trigger follow-ups, reminders, tasks, and notifications based on status, form submissions, pipeline movement, and more.

  • • Visual workflow builder for non-technical users
  • • Time-delayed sequences, conditions, and branching logic
  • • Auto-assign leads to the right sales reps or teams
  • • Internal notifications via email, SMS, and in-app alerts
Automation and workflow builder

Key Features at a Glance

You get the full power of a modern all-in-one CRM — configured, monitored, and supported by FinnyPi — so your team can focus on delivering results instead of managing tools.

  • Unified conversations inbox (SMS, email, calls, social)
  • 2-way texting with templates and quick replies
  • Power dialer and call recording (where permitted)
  • Webchat widget for any website
  • Custom fields and tags for any business model
  • Visual automation builder (workflows & campaigns)
  • Pipeline and opportunity management
  • Appointment calendars and booking links
  • Task and reminder automation for your team
  • Forms, surveys, and multi-step funnels
  • Reputation and review management
  • Detailed reporting on leads, deals, and revenue
  • Attribution tracking by source and campaign
  • Mobile app for field and remote teams
  • Role-based access and audit-friendly logging

Custom Reporting & Attribution

Choose from a variety of reporting templates and build upon them. See exactly which campaigns, channels, and follow-ups generate revenue — and where leads fall out of the journey — so you can make confident, data-driven decisions.

Reporting and analytics

Launch Your CRM with FinnyPi

We handle the setup, configuration, and ongoing optimization of your CRM — built on the same platform top agencies rely on — while you focus on serving clients and closing deals.